Deputy Operating Manager - London


Location: London
Salary: Competitive

Main Responsibilties:

  • Garage communications and staff engagement.
  • Managing garage operations such as allocation, schedules rotas , customer service and other Key Performance Indicators together with other teams such as engineering and route performance.
  • Managing the garage supervisory, driver and customer assistant (where applicable) teams.
  • Achieving budgets and targets for Key Performance Indicators and adding value to the business.
  • Development of all garage teams.
  • Ensuring legal and company compliance.

Skills, Experience and Qualifications Required:

  • Ability to gain detailed knowledge of the operational side of the business.
  • Commercial acumen and people skills to achieve efficient utilisation of resources, maximising operated mileage and the financial performance of the garage as a whole.
  • The ability to add value and move the business forward.
  • Excellent communication, customer service and influencing skills, stamina and determination to achieve.
  • Comfortable with using IT.
  • Have or have the ability to achieve the Certificate of Professional Competence in Passenger Transport.
  • Previous management experience.

Details of Position:

You will follow a structured training programme, and it’s a London wide positon with you being placed in different garages as part of the training programme. There is a relevant probation period.

The role has a competitive salary package, further details available on application.

Application Process:

Please complete the application form and submit your CV. Your cover letter must give examples to support your skills in showing:

  • A situation when you excelled in customer service
  • An example of where you maximised efficiency of resources
  • A situation where you communicated a difficult message

Finally you should include a short summary stating why you think you would be a suitable candidate for the post. 

Closing Date: 6th January 2017

Please click here to apply.


Tags:   Careers
Published : Tue 20th Dec. 2016
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