Arriva London begins new route W4 contract with 14 new Enviro 200 single-deck buses
Last summer, we were delighted to be awarded the contract from TfL to operate route W4 running from Oakthorpe Park Estate to Tottenham Ferry Lane estate, operating from Wood Green garage.
One of our brand values is 'Great Customer Experience'. When we began operating the route, we introduced 14 brand new Enviro 200 single-decker buses. The route requires 35 drivers to cover the timetable; for this, we recruited a number of new drivers and welcomed 18 drivers who elected to come across from the previous operator.
One of these is Lee, who had previously worked for Arriva, fourteen years ago. He explained about the route and how he feels about returning to Arriva London:
"Route W4 is predominantly 'Hail & Ride': I would say at least fifty percent is that element. It's fairly tight in places with a lot of resident parking either side, but it’s a good route to drive.
My career started at Arriva in 1996, and in 2002 I left to get a job with my local authority. I came back into the industry four years ago, driving the W4 for the previous operator, and now I’ve come back to Arriva and it feels just like an old pair of shoes. It’s nice to come back home. Everyone’s got a smile on their face, people are very friendly. It’s a great company to work for."
If you would like to have the opportunity of being a driver with Lee on the W4, or any other number of our routes across London, then please visit our careers page and join our team.
Published : Thu 30th Mar. 2017 - Wed 10th May. 2017
The visit had been organised following Leon meeting Enfield bus driver Malkiat Birdi, whilst he was attending the TfL initiative for drivers called Hello London.
Making the capital’s buses as simple to use as the London Underground is a new initiative being trialled on seven London bus routes, including Arriva London routes 150 and 128.
In association with TfL and HCT Transport, we opened our doors to welcome the public, giving them the opportunity to explore the garage, meet our operations teams, ride on a bus through the bus wash, tour our operations control centres and see & ride on some historic preserved buses.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain our high standards.
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, underlines one of our key brand values - ‘Great customer experience - We keep our customers happy every day’.