Arriva London fully supports the new Tube-style colour approach to simplify the London bus network
Making the capital’s buses as simple to use as the London Underground is a new initiative being trialled on seven London bus routes, including Arriva London routes 150 and 128.
Individual routes have been given their own distinct colour and links to other TfL services have been clearly identified in a new approach that will give passengers travel information in a similar way to the Tube.
The buses and stop signs have been marked in their identifiable colours and the main destinations and interchanges are also listed on the side of the buses. This simplifies use of the bus network in local areas so that passengers can tell, at a glance, where the bus is going.
A trial of this innovative approach has begun in east London where more than 60 red buses are being given their own splash of colour to mark seven different routes. The changes aim to simplify journeys for passengers travelling in Barkingside and across the area.
Arriva London routes 150 and 128, which operate from our Barking garage, are part of the scheme, and to assist the drivers in understanding the changes we have appointed Richard Pincombe, a driver at Barking garage, to champion the trial and raise awareness amongst his colleagues.
"It’s early days, but the passenger feedback is already very positive, they say they’re finding it very helpful."
Leon Daniels, Transport for London’s Managing Director of Surface Transport, said:
"We’re constantly looking for new and innovative ways to improve our customers’ journeys. We’ve redesigned the look of Barkingside’s buses and the information we provide to customers. We believe this will make bus travel simpler and will encourage more Londoners and visitors to use buses – the Capital’s most expansive and accessible public transport service, which also offers excellent value for money."
Published : Thu 7th Apr. 2016 - Thu 12th May. 2016
In line with other Arriva London garages across London who hold travel training days for people with disabilities, Brixton garage in South London held its first Travel training day last week.
Last October, Arriva London was awarded the contract to run route 368 from Barking, Harts Lane Estate, to Wangey Road in Chadwell Heath, for five years starting from the 30th April 2016.
The M.A.D (Making a Difference) awards are an annual national event in Arriva’s calendar. The idea is to recognise members of staff that are passionate in what they do, and regularly go the extra mile to provide the best possible customer experience, whether an engineer, a member of the support staff or a driver.
Arriva London’s Dartford garage was recently the venue for a continuation of a TfL initiative, inviting disability awareness groups to Arriva London garages, for open discussions about the difficulties of travelling on London buses for people with disabilities.
A new idea to turn older diesel engine buses into much more environmentally friendly vehicles has been developed. The basic idea behind the unit, is that the old diesel unit that currently drives the wheels is removed, and a retrofit diesel/electric hybrid is fitted.
Arriva London is always happy to try and accommodate our customers’ requirements, so we were delighted to receive this thank you note from ten-year-old Jeremy, following his visit with his parents to Arriva’s Grays garage yesterday.