Arriva London starts running routes 175 and 103
From Saturday 14th October, Arriva London began operating two new TfL contracts previously operated by another London operator; route 175 from Dagenham to North Romford and route 103 from Rainham to Chase Cross.
Route 175 operates with 16 double-deck vehicles from our Barking garage, with a twelve-minute frequency during the day. Route 103 operates from our Grays garage with 14 buses, with an eight-minute daytime frequency.
Sixty-seven drivers are required for the routes - some have transferred from the previous operator, others have transferred within Arriva London, and there are some new recruits too.
To see what the drivers think about the new contracts, we went out and spoke to a number of them, including driver Steven who came with the route from the previous operator. He explained how the drivers are enjoying the new opportunity for themselves and their customers:
"With Arriva London taking over the 103 route, they’ve managed to improve the customer experience by regulating the service more efficiently. I really love the route; I like it so much I came across from the previous operator when it changed. It runs from Rainham to Chase Cross, going through Romford, which is lovely. The customers are very friendly; I’ve built up relationships with a few of them. Working for Arriva, the people are proper friendly and everyone’s willing to help."
On the 175 route, driver Mohammed was equally happy with his situation:
"We’ve had the route running for a couple of weeks now. I’ve been on it since day one; it runs from Dagenham New Road to Hillrise Estate. The passengers are really friendly. It gets a bit busy down at Romford Market, especially on a Saturday and Sunday, but it’s a really good route."
Please let us know if you have any comments about the new 175 and 103 routes, or if you would like the opportunity of joining Steven and Mohammed on our driving teams, please click here.
Published : Fri 19th May. 2017 - Thu 29th Jun. 2017
Sound investment is the key to success for any business, and for Arriva London much of that success is generated by our investment in quality Engineering training.
We are extremely proud to announce that, for the second year running, through the continued generosity of our staff, we have been awarded the prestigious Charity Aids Foundation Payroll Giving Platinum Award.
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.
If you want to transport a party of people to a special destination to help them celebrate a great occasion, you could do no better than hiring an Arriva Heritage fleet historic Routemaster.
The generosity of our staff is reflected in Arriva London receiving the prestigious Government’s Charity Aids Foundation Platinum Award last year, which means that over 20% of the staff give to charity through the company’s Payroll Giving scheme.
Arriva London supports local communities in many ways, so when asked to be involved in this project for yet another year, the decision was an easy one.