Learning is a key feature at Arriva London, for better bus services and customer satisfaction
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
So when the local Crouch End Coleridge Primary school told us of their nursery classes transport project, and asked if we could visit them with one of our buses, we were only too happy to oblige. What surprised us and pleased us most, was the knowledge the little ones already had, and how well they had been taught about how to use buses.
Saying hello to the driver, not making too much noise, being polite, and not putting their feet on the seats was already part of their understanding, and they had many more questions for Sharon, from Arriva London’s customer service department and Paul the bus driver, who had bought the bus along.
Paul and Sharon not only answered all their questions, but also read to them and sang some songs. Paul explained how much he liked being a bus driver, especially with the new eco-friendly buses. He then invited them to sit in the cab and see what it’s like to do his job.
The bus we took to the school was one of the new Volvo Hybrid HV buses from Tottenham, which are currently being used on route 19 and route 259. By introducing children at this age to modern up to date technology, which is good for the environment and their future is always something we are keen to do, and the enjoyment they got from our visit is outlined by Laura, one of the teachers.
“We absolutely loved the bus today, you were all great too. The children were so excited by it, one child said that it was her best day ever!! Thanks again it was such a good experience.”
Published : Thu 15th Dec. 2016 - Thu 23rd Feb. 2017
Arriva London is pleased to have been awarded the contract to operate TfL bus route 48 between Walthamstow Central and London Bridge.
At Arriva London, we take our role in the community very seriously, and are always seeking ways to help educate the community in how we can best serve them, and how complex operating buses can be.
Arriva London is proud and delighted to have been awarded the TfL contract to operate route 333 running between Tooting Broadway and Elephant and Castle operating from Brixton bus garage in Streatham Hill.
Over the past five years, our staff, through the Payroll Giving scheme, have given over a million pounds to their chosen charities.
Arriva London has been awarded the contract to run TfL route 157 from Morden, to Crystal Palace for five years, starting from the 3rd December this year.
For the Beavers of the 2nd Streatham Hill (Christchurch) Beaver Group, last week their meeting was a voyage of discovery as they visited Arriva London’s Brixton bus garage.